Reimbursement Hub
Get paid back without giving up your Saturday.
You fronted the money 19 days ago. Getting it back means the invoice, the receipts, the photos, the client’s form and the W-9 again, in the order that client wants. One missing piece and it all comes back.
The Hub builds the package from what’s already on the file, the way that client wants it. You review it, then it goes.
Available on its own, or included in the Solo and Staffed Broker plans.
How it works
One package, receipt to check.
Every client wants it different. Tell TrueFile once, on the client’s card, and every package for that client follows.
Nothing to retype.
Invoices, receipts and photos land on the right file and get read.
The client's way, every time.
Their form, their photo format, your invoice, in their order.
Caught before it's rejected.
Checked against that client's rules before it leaves, not two weeks later.
Fees you shouldn't bill stay off.
They're tracked as your cost instead of slipping into the package.
It leaves by your hand.
A draft in your mailbox, or staged for whoever submits in the portal.
You always know what's out.
What's owed, how long it's been out, and what the wait is costing you.
The vendor side
The invoice matches the work order. To the penny.
Change orders are tracked against the original award, so the final invoice matches what was actually approved. If it doesn’t, you see the difference before the client does.
Why it matters
A package sitting in a folder is money you’re lending the client.
Every reimbursement has two waits. The client’s processing isn’t yours to control. The other one is: the weeks a package sits waiting to be built. The Hub takes that wait away, and on the Solo or Staffed Broker plan, what the wait costs you feeds your numbers.
Where it stops
What the Hub won’t do.
It drafts. You send.
The only time it touches the client is the draft in your own mailbox.
It never pays anyone.
It records what you paid and what you're owed. No payments, no bank.
Your clients' forms stay in your account.
No other broker ever sees them.
Just need the photo addendum? The Photo Processor runs on its own. See the Photo Processor
Join the Reimbursement Hub™ waitlist
Name, email, firm, phone. That's all. We'll email you when your segment opens.
TrueFile™ is read + queue only. We never originate payment, print checks, move money, or hold funds. Every reimbursement amount, vendor name, and invoice line shown is derived from documents you upload — verify against your own records before submitting to any asset manager.
Floating-cost, days-outstanding, and AR-aging figures in this Hub are estimates based on the dates and amounts you supply. They are operational tracking aids, not accounting records or legal evidence of debt.
See the standard TrueFile™ disclaimer below — the same antitrust, no-price- coordination, and no-legal/financial-advice terms apply to all features.