TrueFile™ · Built by an REO broker, for REO brokers
Run every REO file in one place. Finally know what each one costs you.
TrueFile is the back office for your REO files, from assignment to disposition. Marge, the AI employee inside it, reads the email, keeps the dates, and drafts the packages. You make the calls.
Free to join. We open in segments, and your place in line is the day you sign up.
Start here
What’s eating your week?
Pick the one that costs you the most. It’s all one app underneath.
It took a Saturday. Invoice, receipts, photos, the client's form, the W-9 again. Then it came back for a typo in the PID#.
Built from what's already on the file, the way that client wants it, and checked before it goes out.
See how a package is builtThe dates and inspectionsThe bi-weekly got missed because nobody moved the due date, and the AM noticed first. The lockbox code is in an email from three weeks ago, and you're standing in the driveway.
One record per file. Every date, every inspection, every code, right on your phone.
See what's on a fileWhat a file actually costs youThe file closed and you did the math in your head. Commission minus what you remember fronting. That isn't a number. That's a feeling.
Your real cost per file, your break-even price, and your margin by client, built from your own books.
See your numbersThe inboxForty emails before coffee. Half are portal notices, three are AMs waiting on you, and one is an assignment you haven't seen yet.
Every email is read and put on the right file, and the work goes to whoever owns it. Nothing sits.
See the morning screenThe photos487 photos on the phone, and a client who wants them dated and in a PDF by tomorrow.
Dated as you take them, sorted to the right file, and ready in the format that client wants.
See the Photo ProcessorAll of itMeet the employee on every file.
She reads what comes in, drafts what goes out, keeps the dates, and tells you where any file stands when you ask.
Meet MargeWhy I built it
REO brokers don’t burn out from the work.
We burn out from working this hard without knowing whether the math is on our side. After 22 years, I couldn’t answer the simplest question about my own business: what does a file actually cost me?
So I built the answer and ran my own books through it first. The number that came back wasn’t the one I’d been telling myself. I run my office differently now.
Then I built everything else, because that number is only as good as the files feeding it.
Christy Cj PaceBroker, Pace Probity Asset Management · 22 years in REO
The ground rules
Marge drafts. You decide.
Nothing goes out without you.
Every email is a draft connected to your mailbox, ready to send or paste into the portal after you review it.
Portals and money stay with people.
She never works inside RES.NET, Equator or the rest, and she never touches your bank.
Your data stays yours.
Your files, AM contacts, fees and numbers are locked to your account, encrypted, and never shared with another broker.
She doesn't guess.
If something's missing, she tells you it's missing.
How this opens
Six beta brokers go first. Then the waitlist.
Our beta brokers start running real files in October. After that, we open from the waitlist in segments. When your turn comes, your first 30 days are free.
“My goal for you is to find a more efficient and economical way to run your business.”
Christy Cj Pace
Questions I get
The short answers.
- Is this a CRM?
- No. It's the back office for your REO files: the record, the dates, the packages, and what it all costs. It doesn't manage leads or replace your MLS.
- Does it know how my clients want things done?
- Not until you tell it. Answer a few questions when you add a client, and every file for that client follows your answers.
- Does it work for my TC and field agent?
- Yes. The Staffed Brokerage plan includes three seats, and work goes to whoever owns it.
- What if it gets something wrong?
- Sometimes it will. That's why nothing goes out on its own. Every draft and every number shows where it came from, so you catch it first.
Join the TrueFile™ waitlist
Name, email, firm, phone. That's all. We'll email you when your segment opens.
Got a question about TrueFile™?
Send a note. I read these myself.
Your numbers are yours. TrueFile never shares or suggests pricing between brokers, and every pricing decision stays with you. AI can make mistakes. You’re the final check.
You + Marge against the chaos.