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Photo Processor

487 photos on the phone, and the client wants them dated by tomorrow.

Every REO broker gets the same Tuesday email: “Photos rejected, missing date stamp.” The work was done. Now you’re shrinking, sorting and re-uploading it.

The Photo Processor takes photos straight off the phone and hands back what that client accepts, checked against their rules first.

Runs on its own, and it’s included in the Reimbursement Hub, Solo and Staffed Broker plans.

How it works

Shoot. Stamp. Sort. Out the door.

How a client wants their photos is a question on that client’s card. Answer it once, and every photo for that client follows.

  1. 1

    Shoot

    From your phone, or a field helper's phone through a link you send. Portrait shots get flagged right away.

    You: Point and shoot. Pick the property once.

  2. 2

    Stamped, sized and sorted

    Dated, sized to that client's limit, and put on the file, inspection or bid it belongs to.

    You: Nothing.

  3. 3

    Checked

    Before and after shots, a stamp on every photo, photos on every line that needs them. Flagged now, not in a rejection.

    You: Clear the flags, or say why one's wrong.

  4. 4

    Out the door

    A dated addendum with their header, or loose files with the metadata intact. Filed in the property's folder in your cloud.

    You: Attach it, or upload it in the portal.

Before the appraiser does

Spot FHA repair items while the photos are still on your desk.

The same field photos get checked for the visible conditions that usually hold up an FHA-insured loan. The more you shoot, the more it can see.

It reads photos. It doesn’t inspect the house.

⚠ AI can make mistakes. Review every number, name, date, and recommendation before you act, send, or file it — you are the final check.

What it looks for

  • Peeling paint on pre-1978 surfaces
  • Missing handrails on three or more steps
  • Exposed wiring, missing GFCI in wet areas
  • Broken windows, damaged roof covering
  • Plumbing leaks and standing water
  • Trip hazards, structural cracks, foundation defects

Where it stops

It only ever stamps and resizes.

It never changes what’s in the picture, never uploads to a portal for you, and never moves a late inspection date on its own. Your photos stay in your account.

The photos are half the package. See the Reimbursement Hub

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Important Disclaimer

TrueFile™ is an independent operations and cost-modeling platform — a workspace for assignments, reimbursements, transaction coordination, document handling, and an AI agent ("Marge") that learns each broker's own operation. All cost figures are calculated solely from data each subscribing broker enters from their own financial records. TrueFile does not share pricing data between users, does not suggest what fees to charge, and is not a vehicle for price coordination of any kind.

Every office operates differently. Each broker independently sets their own pricing based on their own costs, market, and business model. Regional benchmarks, where shown, reflect anonymized operational cost averages only — never commission rates, fee structures, or what any broker charges clients.

Marge and all AI-assisted features in TrueFile™ (including document OCR, auto-categorization, form auto-fill, email parsing, and chat responses) can make mistakes, miss details, or produce incorrect output. Users are solely responsible for reviewing, verifying, and confirming the accuracy of every AI-generated value, document, calculation, draft, or recommendation before relying on, sending, submitting, or acting on it. Marge is informational, not fiduciary — she surfaces options and frameworks, never prescribes business decisions. Nothing in TrueFile constitutes legal, accounting, tax, or financial advice. Users are solely responsible for their own business and pricing decisions.

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